Customers reviewing the mobile experience on Lowes.com/survey often praise the platform's ease of use and mobile-friendly design. Many appreciate the quick survey completion process, noting that it takes only a few minutes on their smartphones. The interface is described as simple and intuitive, with clear instructions and easy navigation through questions. Additionally, users like the option to complete the survey in either English or Spanish, making it accessible to a broader audience. However, some customers have reported occasional issues such as slow loading times or difficulty submitting responses, especially during peak usage periods.