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  • Desktop App Not Working

    I downloaded the Desktop App. It worked well for about a month and then it just stopped. It gets stuck on the login screen. I already tried to redownload the game and cleared the DNS cache. I even tried adding it to my allowed apps on my firewall. Absolutely nothing is working. I have everything attached to my PayPal. I can login just fine through Gmail or Facebook. Is There a way to transfer my data to either Gmail or Facebook instead?

    My in-game name is dark87
    My server is S70 Foultusk Lair.

  • #2
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    • #3
      To transfer your game data to another login method (like Gmail or Facebook), follow these steps:

      1. **Check Game Support**: First, check if the game supports account linking or data transfer. Most games have this feature in their settings or account section.

      2. **Contact Game Support**:
      - Find the support or help section on the game’s website or within the app.
      - Send a detailed message explaining your issue. Include your in-game name (dark87) and server (S70 Foultusk Lair).
      - Request assistance with transferring your account to another login method.

      3. **Use the Game’s Account Settings**:
      - If the game allows account linking within the app, log in using your existing method (PayPal) if possible.
      - Navigate to the account or settings section and look for an option to link or transfer your account to Gmail or Facebook.

      4. **Provide Proof of Ownership**:
      - Be prepared to provide proof of ownership. This might include screenshots of your account, purchase receipts, or other information the game support team requests.

      5. **Follow Up**:
      - Keep track of your support request. Follow up if you don't hear back within a few days.

      Here's an example message you can use to contact support:

      ---

      **Subject: Account Transfer Request**

      Hello,

      I am experiencing an issue with logging into the desktop app of [Game Name]. My in-game name is dark87 and I play on server S70 Foultusk Lair. The app gets stuck on the login screen, and I've already tried redownloading the game, clearing the DNS cache, and adding it to my firewall's allowed apps.

      I can log in fine through Gmail or Facebook, but my current account is linked to PayPal. Can you please help me transfer my account to either Gmail or Facebook?

      Thank you for your assistance.

      Best regards,
      [Your Name]

      ---

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      • #4
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        • #5
          When a desktop app isn't working, I first check for updates and restart the gout diet application. If issues persist, I review error messages and consult the app’s support resources. Ensuring compatibility with my operating system and checking for conflicts with other software can also resolve the problem effectively.

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